The pillow comes in a plastic bag with a zipper, along with its micro SD charger. It arrived without charge, it took two hours to be OK (a red light turns on and off when the charge is complete). The massage area is small, it only reaches the base of the neck and not up to the upper back. It has 3 massage intensities and emits soft heat (not at a level that burns). The case is made of a soft material, the neck is lightweight, and the controls are easy to handle. The neck also helps to maintain the correct position of the head when facing the screen.
So far, I am satisfied with what I bought, it has helped to relieve my discomfort.
I liked it a lot
The inconvenience is not knowing the day the order will arrive, which means that if you have decided on home delivery, you will be held hostage for days waiting for the delivery.
I recommend it, very good
I bought this because my neck muscles get tired when I'm focused on work.
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